An ever-growing, ever-evolving platform designed to stay on the cutting edge of the needs of your membership.
SUMS is a single system which can be easily embedded into the heart of your organisation. Created by students' unions, for students' unions, SUMS uses pioneering, data-driven technology to organise and understand your student membership, meaning that you can focus on what truly matters: the student experience.
Take your union to the next level.
The Students’ Union Management System (SUMS) uses innovative technology to understand, organise, and utilise your student membership data
An award-winning accounting system is to be integrated with the most comprehensive management software available to Students’ Unions.
The union management platform SUMS will connect seamlessly with iPlicit’s cloud finance product.
iPlicit’s accounting software, meanwhile, gives users the ability to save large amounts of time and labour by automating many everyday finance tasks such as invoicing, credit control and bank reconciliation. Its ability to simplify complex jobs such as consolidating accounts for multi-entity organisations has helped it win a series of students’ unions as customers.
Paul Sparkes, Commercial Director at iPlicit, said: “iPlicit has enjoyed huge success in the Students’ Union sector in the past 18 months.
“We feel our partnership with SUMS will strengthen the software’s capabilities and enable more efficient processes for Students’ Unions across the UK.”
The arrangement with iPlicit is the most comprehensive and automated integration SUMS has yet introduced.
James Brooks, Managing Director of SUMS, said: "We are really excited to partner with iPlicit to provide the best single solutions for Students’ Unions.
“Integrating an award-winning accounting system with the most comprehensive management software available will be a game-changer for students’ unions across the UK."
The arrangement will enable SUMS to post daily sales journals from a union’s tills and online store straight into the finance system.
It can also automate transactions between unions’ student dashboards and the finance software, giving users the ability to view transactions and raise purchase requests.
Students will be able to easily request purchases and invoices and view their account balances, while union staff will spend less time on manual data entry.
An ever-growing, ever-evolving platform designed to stay on the cutting edge of the needs of your membership.
Easy to use. Simple to learn. Quick to implement. Managing your membership has never been easier.
SUMS works with its users to ensure that its platform is optimised and perfectly crafted to deliver its services.
Using data to make informed, effective decisions. Never have you felt closer to your members.
Helping to take your Students’ Union services online.
Supported by documentation, page tours and support desk. Getting you the answers you need, in the time you need it.
Discover Student Orders, the effortless app for online food and beverage ordering, in-venue collections, and table service.
SUMS has a plethora of features which bring you closer to the heart of your membership. Each module is intelligently linked to allow your organisation to be as effective as possible.
Manage and view all of your student memberships in one place, including their touchpoints with all areas across your Students’ Union, demographics and associate memberships.
Easily log and manage who has purchased an Associate Membership to your Students’ Union, and use the Reporting Module to track their engagement specifically.
Understand your members with bespoke reports to provide insight to any department. Use real-time data to analyse how members are utilising your services and build a personalised service.
View students’ whole journey with your Students’ Union chronologically, logging every touchpoint a student has with their Union from voting in elections and joining activities, to making purchases in your venues.
Create email campaigns to keep your members informed, utilising Subscription Groups and Reports to personalise the content. Keep track of recipient numbers, unique clicks and unique opens for in-depth insight.
A bespoke digital signage system to manage the media, scheduling, carousels and zones of your content. Take control of your media and advertising.
Easily edit and manage all of your website content in one place, including banners, news articles and pages. Make adjustments to your website quickly and easily with no prior knowledge of code.
Create and analyse bespoke surveys to capture feedback from your members. Utilise various tools to gather exactly the information you need. Test your survey before it goes live, export the results and view demographics.
Create bespoke mailing lists for your members to subscribe to, and tailor the content they receive from you based on their interests. Build a personalised experience for your members.
Allow students to submit feedback or issues they are having on their course, for the attention of their Academic Representatives to initiate discussions for change with the University. Give them the platform to take ownership of issues on their course.
Open cases for students who use your Advice Service to log their case notes and referrals, use data and gain insight by categorising the cases for comprehensive statistics reporting and log footfall for the types of student using your service.
A comprehensive online ideas platform for your members to submit ideas to improve their student experience. The streamlined system allows members to see the progress on their ideas. Give your members the opportunity to influence and drive change.
Pioneering, fast and simple set up to help you elect students into a wide variety of roles. From opening nominations to overseeing the voting period and calculating the results, this system allows full management of every step of the process.
Create Academic Representative roles that are bespoke to your Students’ Union, to allow a comprehensive overview of which students are in each role and manage your Academic Reps.
Create roles that students are taking part in on campus, and track engagement by logging which students are taking part in each opportunity.
Centrally host petitions on your website to gather feedback on issues that your members care about, as well as allow signatures from members outside of your Union and utilise the Reporting Module to track who has signed a petition.
A full dashboard for Sports, Societies and other Student Groups to allow them to manage their own finances, submit applications for funding, events, trips and products, training resources and more.
Manage the Student Dashboard on the staff-side; monitor and approve applications for student events and products, manage the finances of Sports and Societies, training and handover for committees and more.
Centrally manage internal and external volunteering placements, as well as the ability to log students hours and link skills to each role.
Help your members become more employable through different opportunities within their Students' Union. Members can view a log of everything they have done as well as export this for use in interviews and explore other opportunities to boost the skills they are less developed in.
Take full control of your transactions, stock, product customisation and purchase history, as well as the ability to extract detailed reports on your EPOS system.
Take full control of how the rooms across your Students’ Union are used by managing room bookings created by staff and students, and the ability to add specific features to each room to tailor it to your buildings.
Effortlessly log and manage your staff members, as well as details of their Next of Kin and IMT details. Utilise the system to set up communications in the event of an emergency – keep your staff team informed.
Centrally manage all Incident reports, as well as view all previously archived reports and see which stage the reports are in. Allow your Student Groups to report incidents as well by submitting reports externally to SUMS.
Centrally view all events taking place across your venues in a streamlined calendar, with the ability to set up and manage tickets, create detailed customer profiles, and validate entry to events.
Easily and reliably manage your Students’ Union finances including weekly banking, transactions and product views as well as the ability to manage goods received forms and donations from student groups.
Towards the end of 2019, we (UWSU) decided we needed to refresh our website … lucky for us, the team at SUMS was more than helpful to ensure the onboarding process was as smooth as possible.
Yes, we had challenges, it wouldn't be a project otherwise, but the excellent communication with us and the university, constant updates, and the calm and collective nature of the SUMS team reassured us that the project was in good hands.
That was only phase 1 of our website development and are looking forward to further improving the functionality of the website and streamlining our processes to make life easier for all, and I'm confident in SUMS's ability to support us through that process.
- University of Westminster Students' Union
The SUMS team made the process of onboarding really simple and easy to keep track of progress. They helped us navigate the technical aspects, including working with the University's teams to get up and running.
We successfully launched our new site in August, and had a sucessful Freshers with thousands of students signing up to join societies. The team at SUMS have continued supporting us with queries and understanding the new platform as we progress through the year. We're really excited to see where we go next with SUMS!
- Oxford Brookes Students' Union
Earlier this year we embarked on a move across to SUMS which included an integration with 4 external platforms: the University student database, our marketing segmentation profile algorithm, the sports centre membership platform and our e-comms software.
Despite this feeling like quite a challenge when we started, each were achieved smoothly and with surprising ease. We set and achieved a go live date of the first week in August, and ensured we were up and running ...
Throughout the onboarding process we found the SUMS team to be receptive and patient to our many queries and occasional development requests. We have enjoyed working with them and feel that together we built a friendly and honest team spirit, certainly not a given with an external supplier, and hope that this continues throughout this year and beyond.
- University of Newcastle Students' Union
This is the first time in my 5 years at Northampton that I’ve seen such a well organised and information full Welcome page. Thank you to SUMS for all their work!
- University of Northampton Students' Union
We are a dynamic team, working hard to deliver an exciting, sector leading product, to help deliver a first class student experience.
if you are interested in working with us, please let us know, by emailing [email protected]
SUMS is a social enterprise developed by a leading, professional team. Not only are we nationally recognised for our student engagement practices, we also value customer service at the heart of what we provide and are careful to ensure that we always have enough staff to support this. We encourage peer-to-peer collaboration with users, and have a team of developers at the ready for any additional help required along the way.
We are looking to bring more partners onto the platform. If you are interested in finding out more, or have any general queries, let us know.